All Sales Final
All sales of NextGen Arms products, including the ARES Line Ruger 10/22 chassis and Cerakote services, are final due to their custom and handcrafted nature. Returns or replacements will only be considered for catastrophic failures directly caused by manufacturing defects. Except for these failures, all products are sold "as is" without additional warranties, express or implied. Cosmetic variations or damage from misuse are not covered.
Proper Use and Installation
To prevent damage, including screw stripping or cross-threading, the ARES Line Ruger 10/22 chassis must be installed using only provided screws and specified tools. Tighten screws with a torque wrench to 18–20 in/lbs, never exceeding 22 in/lbs. Use a ball-head S2 H4.0 Allen wrench (6 inches or longer) for all screws except picatinny button-head screws, which require an S2 H3.0 Allen wrench (flat or ball-end). Failure to follow instructions or misuse voids eligibility for returns or replacements. For installation details, refer to our product page or contact Nxgarms@spcprotectionsystems.com or 513-532-2079.
Product Safety and Usage
NextGen Arms products are designed exclusively for Ruger 10/22 firearms as specified. Installation on incompatible firearms or improper use voids return or replacement eligibility.
Returns for Catastrophic Failures
Catastrophic failures are defined as manufacturing defects rendering the product unusable or unsafe. Claims must be submitted in writing within 30 days of delivery, including photographic evidence and issue details, to Nxgarms@spcprotectionsystems.com. Buyers cover return shipping unless NextGen Arms approves the claim. Eligible returns or replacements will be processed within 14 days of receipt, at our discretion.
Cerakote Services
Customer-provided firearms must be legally owned and comply with applicable laws. NextGen Arms, a Type 07 FFL holder, accepts direct firearm shipments for coating. Cerakote colors depend on stock availability or customer selection, with non-stock colors extending lead time beyond the standard 2–3 weeks. Contact Nxgarms@spcprotectionsystems.com or call 513-532-2079 for availability and lead-time estimates. NextGen Arms is not liable for firearm damage unless due to gross negligence, nor for shipping-related damages. Customers should ensure proper packaging and may opt for shipping insurance. Risk of loss or damage transfers to the buyer upon carrier delivery. Cerakote sales are final once the coating process begins.
Age Verification and Restrictions
Buyers must be at least 18 years old. NextGen Arms may request age or identity verification before fulfilling orders.
Export Control Compliance
Buyers must comply with U.S. export laws, including ITAR and EAR regulations. Unauthorized export is prohibited.
Intellectual Property
Products are protected by intellectual property rights and intended for personal use only. Reverse-engineering, reproduction, or unauthorized modifications are strictly prohibited.
Limitation of Liability
NextGen Arms’ liability is limited to the purchase price of the product. We are not liable for indirect, incidental, or consequential damages arising from product use or misuse.
Payment Terms
Full payment is required at order placement. No refunds are issued for custom products once production begins.
Product Availability and Pricing
NextGen Arms reserves the right to correct pricing errors and cancel orders due to stock limitations or other issues. Affected customers will receive prompt notification and refunds.
Lead Time and Order Fulfillment
Due to custom manufacturing, expect a minimum lead time of 2–3 weeks before shipment. Lead times are estimates and may vary based on order complexity and material availability.
Shipping and Delivery
Buyers are responsible for shipping costs calculated at checkout. Estimated delivery times are not guaranteed. Risk of loss transfers to the buyer upon carrier delivery.
Compliance with Laws
Buyers must ensure compliance with federal, state, and local laws regarding firearm components and complete firearms. Serialized complete rifle sales must be shipped to a licensed Federal Firearms License (FFL) holder chosen by the buyer. Buyers coordinate pickup with their chosen FFL. NextGen Arms reserves the right to refuse orders if legal compliance cannot be verified.
Order Cancellation and Modifications
Custom product orders, including chassis and Cerakote services, cannot be canceled or modified after production begins except at NextGen Arms’ discretion.
Disputes and Inquiries
Submit inquiries or disputes in writing within 30 days of delivery to Nxgarms@spcprotectionsystems.com. Responses will be prompt.
Force Majeure
NextGen Arms is not liable for delays or performance failures due to uncontrollable events, such as natural disasters, regulatory changes, or supply chain disruptions.
Governing Law and Jurisdiction
These Terms of Sale are governed by the laws of Ohio. Disputes will be resolved in the state or federal courts of Ohio.
For additional details, review our FAQ or contact us at Nxgarms@spcprotectionsystems.com or 513-532-2079.